
privacy policy
Effective date: October 03, 2025
Riverside Web Design LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This Policy applies to riversidewd.com and any other pages we control that link to it (the “Site”).
Plain‑English promise: We only collect what we need to operate the Site, respond to inquiries, improve our services, and meet legal obligations. We don’t sell personal information.
1. Information We Collect
1.1 Information you provide
- Contact forms / inquiries. Name, email address, phone number (optional), company, project details, and the message you send.
- Consultation bookings (if used). Appointment details and contact information.
- Purchases (if applicable). Billing details and limited payment information processed by our payment provider; we do not store full card numbers on our servers.
- Support communications. Content of emails, attachments you send, and related metadata.
1.2 Information collected automatically
- Usage and device data. IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages, and approximate geolocation (city/region level).
- Cookies and similar technologies. We use cookies to operate the Site (e.g., session, security), remember preferences, and for analytics. See Cookies below.
1.3 Information from third parties
- Analytics providers (e.g., Google Analytics 4).
- Spam/abuse prevention tools (e.g., form spam filters, CAPTCHAs if enabled).
- Email delivery/SMTP services used to send form notifications.
2. How We Use Information
We use information to: – Provide, operate, secure, and improve the Site. – Communicate with you (e.g., respond to inquiries, send updates you request). – Maintain business records and comply with law. – Analyze Site performance and understand audience interests. – Protect against fraud, spam, abuse, and security incidents. Legal bases for processing (EEA/UK visitors): consent, contract performance, legitimate interests (e.g., Site security, analytics), and compliance with legal obligations.
3. Cookies & Analytics
- Essential cookies enable core functionality such as page navigation and security. You can block these via your browser, but parts of the Site may not work.
- Analytics cookies (e.g., GA4) help us understand how visitors use the Site. Google may process data in the U.S. and other countries. You can control cookies in your browser or use Google’s opt‑out tools.
- Preference cookies remember choices (e.g., forms, consent banners).
You can usually clear, block, or limit cookies in your browser settings. Blocking some cookies may impact Site functionality.
4. Disclosures of Information
We share information only with: – Service providers / processors who help us run the Site (hosting, security, analytics, email/SMTP, form handling, appointment scheduling, payment processing). They may only use data to perform services for us. – Professional advisors (legal, accounting) under confidentiality. – Authorities or third parties when required by law, to protect rights, or in connection with a business transaction (e.g., merger or asset transfer). We do not sell personal information.
5. Data Retention
We keep personal information only as long as needed for the purposes described, to comply with our legal obligations (including tax/audit), and to resolve disputes. Retention periods vary by data type and context.
6. Security
We use reasonable technical and organizational measures appropriate to the risks (e.g., TLS/HTTPS, access controls, backups). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, your rights may include: – Access to the personal information we hold about you. – Correction of inaccurate or incomplete information. – Deletion of personal information (subject to legal exceptions). – Portability of certain information in a usable format. – Restriction or objection to certain processing. – Withdraw consent where processing is based on consent. How to exercise your rights: Email us at info@riversidewd.com with your request. We may take steps to verify your identity. You also have the right to contact your local data protection authority.
U.S. State Privacy Notices (e.g., CA, CO, CT, VA, UT)
Residents of certain U.S. states may have additional rights, including the right to opt out of targeted advertising or certain disclosures. We do not sell personal information. To exercise applicable rights, email info@riversidewd.com and state your residency.
EEA/UK Visitors
Riverside Web Design LLC is located in the United States. When we transfer personal data outside the EEA/UK, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.
8. Children’s Privacy
Our Site is not directed to children under 13 (or under 16 in some regions), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.
9. Third‑Party Links & Websites
The Site may link to third‑party websites or services. Their privacy practices are governed by their own policies, which we do not control.
10. Do‑Not‑Track Signals
Some browsers offer “Do‑Not‑Track” (DNT) signals. There is no uniform standard for DNT; accordingly, we do not respond to DNT signals at this time.
11. International Visitors
If you access the Site from outside the United States, you understand that your information may be processed in countries (including the U.S.) with different data protection laws than your country of residence.
12. Changes to This Policy
We may update this Policy from time to time. The updated version will be indicated by an updated “Effective date” and becomes effective when posted. Material changes will be reasonably highlighted.
13. Contact Us
If you have questions or requests, contact: Riverside Web Design LLC
Email: info@riversidewd.com
Appendix — Services We Use
This section is informational; not all services are always active.
- Hosting & CDN: Hostinger (WordPress/LiteSpeed).
- Analytics: Google Analytics 4.
- Email/SMTP: Post SMTP plugin configured with your email host (or SMTP2GO if enabled).
- SEO Plugin: Rank Math (Free/Pro) — may collect technical data per its policy.
- Form & Anti‑spam: Spectra/WordPress forms with built‑in or third‑party spam filtering; CAPTCHA if enabled.
- Error/Performance Monitoring: As configured from time to time.
For details, see each provider’s privacy policy and terms.
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